Where To Get Help

Support is available to you in a few ways. Our #1 priority is to make sure you get the most out of this program as possible, and we have designed our support to give you the best chance at that.

  1. Weekly Office Hours - After your kickoff call in Week 1, you will be given access to our Office Hours. They are a great way to get feedback on product entry, ask specific questions about your Shopify store, drill down on marketing tactics, or get help with your eCommerce strategy. On the call, you'll have a chance to ask your question with one of our experts and get the answers you're looking for. Simply fill out the form and we'll send you an invite to the next office hours meeting.
  2. Tech/Tools Support - Have any questions around the tools you're using? Be sure to review our video walkthroughs.
    1. Google Drive & Google Docs
    2. The Momentum Gold Library Trainings
    3. Basecamp
  3. Email support - is something preventing you from completing your Big Domino for the week? Don't ever hesitate to reach out to your Client Success Manager. Send a brief message to [email protected] with your question and as many details as possible.

Office Hour Request Form

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