All Episodes
Episodes
Building A Team with Tara Austin, Founder of Ruthie Grace
Today we sit down with Tara Austin from Ruthie Grace Boutique and talk about how to grow a solid team and organizational structure as your business grows.
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What Are You Waiting On?
In this episode, Josh shares his answers to some recent questions about speaking to your perfect customer and prioritizing "done over perfect."
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What's Your One Thing?
When you really know your customer, you begin to understand their pain points. But many times in an attempt to solve all of their problems, we lose sight of who we are as a business and confuse the very person we're...
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When Things Get Hard...
When your business is going through rough waters, what can help you persevere and come out on the other side stronger? Josh shares his experience during low seasons and how to overcome defeat.
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Should Brick and Mortar Retail Go Online?
There's this debate in the retail consulting industry about eCommerce, specifically for brick and mortar retailers. Is it a good idea for you to go online? I'm sharing my thoughts on this topic and why I think...
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The Critics...
Itā€™s way easier to criticize and point out where someone could do better than it is to actually do it. How do you deal with criticism in business and how do you work to encourage both yourself and others before you...
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The Time I Fired A Customer...
Who do I want to serve, and who do I not? In this episode I'm sharing my experience with firing my first client and why it's important to identify your perfect customer.
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2 Ways To Look At Failure
There are two different narratives for failure. One will leave you defeated, and the other will inspire you to grow. In this episode, Josh shares how you can adopt a healthy mindset toward failure and view it as an...
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Increasing Sales Without Increasing Foot Traffic
We're excited to be joined by Janine Mix from The Complete Boutique. In this episode, Janine shares her secrets to increasing your sales without increasing foot traffic.
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Foundations of Online Success
What are the key strategies of growing and scaling your online business? We're sharing tips for overcoming the 3 biggest eCommerce hurdles: traffic, sales (online conversion), and customer retention.
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Being Like Your Hero
We all have "heroes" in life that we look up to, and it's easy to become discouraged when so many of their successes just don't feel possible at our level. How can we work to identify those small reasons for their...
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Speaking Your Competitive Advantage
Clear communication and execution of your competitive advantages is an often overlooked strategy in the world of independent retail. The businesses that are positioned to thrive and see year-over-year growth know...
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